EnCare Standard
Professional IT Support
EnCare Standard provides an essential level of support for critical network systems, by providing a high level of expertise and service.
Aimed at:
Organisations with limited in-house technical ability, who need to be able to contact a team of qualified professionals when there is a problem or they have a general question.
Key features:
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Unlimited telephone and email support |
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Priority response times |
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Support call co-ordination |
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Network documentation management |
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SMS and email notification |
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Priority response times and service levels |
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Pay annually or monthly |
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No Call out fee |
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No Travel charges |
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Onsite charges included |
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Remote charges included |
